Emergency Service Providers and Resources for Behavioral Health Crises
Emergency Service Providers/Mobile Crisis Intervention provide rapid mental health response for individuals experiencing a behavioral health crisis.
Call 9-1-1 if there is immediate danger, and leave the location immediately if you do not feel safe with the person.
Boston Region ESP: Boston Emergency Services Team (BEST) 24-hour access line: 1(800) 981-4357
Services include: community-based behavioral health crisis assessments, emergency interventions, and stabilization services. They can serve as an access point for higher levels of care when appropriate.
Who can receive ESP services: Residents of all ages who are uninsured or who have insurance through MassHealth, Medicare, or eligible commercial insurances.
Available 24 hours a day, 7 days a week, 365 days a year.
For more information: https://www.masspartnership.com/provider/ESP.aspx
Alcoholics Anonymous – Online Meetings: https://www.aaonlinemeeting.net/
This website is used to inform about AAOnlineMeeting, an English speaking, Skype-based online system with group-style meetings every day.
For more urgent assistance, click here to take a self-assessment.
New England Region Narcotics Anonymous – Online and Telephone Meetings: https://virtual-na.org/
NA is a nonprofit fellowship or society of men and women for whom drugs had become a major problem. We are recovering addicts who meet regularly to help each other stay clean. This website is used to inform about New England NA, an English speaking, Zoom-based online system with group-style meetings every day.
For more urgent assistance, call 1-866-NA-HELP-U
SMART Recovery Online Community: SMART Recovery Online (SROL) is a warm and caring online community where our participants interact and help one another recover from addictive behaviors. Features include: daily online meetings, message board, and 24/7 live chat. Use the following link: https://www.smartrecovery.org/community
This resource can be used for help and addiction recovery support whenever you need it, 24/7/365 days a year. Registration is required to access the SMART Recovery Online message board, chat room, and online meetings.
Sober Grid App: Sober Grid combines peer support coaching, its online community, digital therapeutics, and a digital library of mental health resources to help individuals achieve long term recovery. Use the following link: www.sobergrid.com/
Self Paced Programs where you can monitor your progress, featuring 24/7 support, in-app newsfeed, public and private options, and 100% confidentiality
Connections Smartphone App: Current link is broken: https://www.addictionpolicy.org/connections-app
MCPAP: Massachusetts Child Psychiatry Access Program: MCPAP is a service that connects primary care pediatricians with child psychiatry supervision in order to expedite access to appropriate psychiatric treatment for children. You can talk to your child’s pediatrician about contacting MCPAP for assistance. Use the following link: https://www.mcpap.com/ or email mcpap@beaconhealthoptions.com
Boston North Team: Massachusetts General Hospital, North Shore Medical Center 1(855) 627-2763
Boston South Team: Boston Children’s Hospital, McLean Hospital, Tufts Medical Center 1(844) 636-2727
For more information, visit: https://www.mcpap.com/Families/YourChildMentalHealthNWellness.aspx